Privacy Policy

This Privacy Policy ensures that Student Property Spy Ltd (SPS) respects and protects the privacy of its customers and stakeholders and complies with all applicable data protection regulations in the UK.

Introduction

SPS is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Who we are

We are a controller of data and registered with the Information Commissioner Office (ICO). We are a Limted company incorporated in England & Wales and registered at Companies House under number: 15794818 and our registered office is Unit 3 Hampstead West, 224 Iverson Road, London, NW6 2HX. Our telephone number is: 020 3343 2330 and our email is: [email protected]. Communications should be sent to any of our contact details.

What we collect

When you make a submission to SPS the data we collect includes full name, date of birth, email address and telephone number. We will also collect the property address and visuals of the property.

We may collect and process the following categories of personal data if a finder’s fee is applicable:
Financial Information: Bank account details, payment card information, our transaction history.

Why we collect data

All personal data collected is processed by SPS in connection with the provision of our property finding services and is only processed in order to record who submitted prospective property details, the date they submitted it and in the event of a finders fee being payable, making sure we have the correct person.

It also covers data collected from our finders of property about properties situated in the United Kingdom.

Legal Basis to process

Consent: We obtain your consent before processing your personal data when you submit property details to us. We do not use your data in any other way, and we do not sell your data to any other third party for marketing purposes.

We will only contact you about the property details you sent as a business communication.

How We Share Your Information

We do not share your personal data with any third party unless required by law to provide it.

International Data Transfers

Your personal data will never be transferred to or processed in countries outside the UK and the European Economic Area (EEA).

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal, regulatory, or internal policy requirements. We will ordinarily retain your data along with the property details for a minimum of three years in the event that our request to purchase is successful. After three years have elapsed your personal data will be deleted.

Typically, we retain financial transaction records for a minimum of 6 years following the completion of the transaction.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete data.

Right to Erasure: You can request deletion of your data where it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing: You can request that we restrict the processing of your data under certain conditions.

Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.

Right to Withdraw Consent: Where we have obtained your consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. This includes encryption, access controls, and regular security assessments

Cookies and Tracking Technologies

Our website and mobile application use cookies and similar technologies to enhance your user experience and collect information about your usage. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website and, where appropriate, through other communication channels.